Privacy Policy

1. Information We Collect

We may collect the following categories of personal data:

• Identity Data: Full name, job title, company name
• Contact Data: Email address, phone number, WhatsApp number, postal address, country
• Communication Data: Records of correspondence, inquiries, and feedback
• Technical Data: IP address, browser type, device information, access times, and pages viewed (collected automatically via cookies and analytics tools)
• Service Data: Information relevant to the consulting services you request or receive

2. Purpose of Processing

We process your personal data for the following purposes:

• To respond to your inquiries and contact form submissions
• To provide, manage, and improve our consulting services
• To send relevant business updates, insights, and service information (with your consent)
• To analyze website usage and improve user experience
• To comply with legal and regulatory obligations under UAE law
• To protect against fraud, unauthorized access, and security threats

3. Legal Basis for Processing

In accordance with the UAE Personal Data Protection Law (PDPL) and international best practices, we process your data based on the following legal grounds:

• Consent: Where you have provided explicit consent for us to process your data (e.g., newsletter subscriptions, marketing communications)
• Contractual Necessity: Where processing is necessary for the performance of a contract or to take pre-contractual steps at your request
• Legitimate Interest: Where processing is necessary for our legitimate business interests, such as improving our services, provided this does not override your rights
• Legal Obligation: Where processing is required to comply with applicable laws and regulations

4. Data Sharing

We do not sell, rent, or trade your personal data to any third party.

We may share your data with:

• Service Providers: Trusted third-party vendors who assist us in operating our website and delivering services (e.g., CRM platforms, email providers), subject to strict confidentiality agreements
• Legal Authorities: When required by law, regulation, or legal process
• Business Partners: Only with your explicit consent, for purposes directly related to the services you have requested

5. International Data Transfers

Your data may be transferred to and processed in countries outside the UAE for the purposes described in this policy. When we transfer data internationally, we ensure appropriate safeguards are in place, including contractual clauses and compliance with applicable data protection frameworks, to protect your personal information to the same standard required by UAE law.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Specific retention periods include:

• Contact form submissions: Up to 24 months from last interaction
• Client engagement records: Duration of engagement plus 5 years for legal compliance
• Website analytics data: Up to 26 months (as configured per analytics platform)

After the retention period, your data is securely deleted or anonymized.

7. Your Rights

Under the UAE PDPL and other applicable regulations, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data, subject to legal obligations
• Restriction: Request that we limit the processing of your data in certain circumstances
• Withdraw Consent: Withdraw previously given consent at any time, without affecting the lawfulness of prior processing
• Data Portability: Request your data in a structured, commonly used format

To exercise any of these rights, please email us at info@infigrowth.ae. We will respond within 30 days.

8. Data Security Measures

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL/TLS encryption for all data in transit
• Secure hosting infrastructure with access controls
• Regular security assessments and vulnerability monitoring
• Employee confidentiality agreements and access restrictions
• Incident response procedures for data breaches

While we strive to protect your personal data, no method of transmission or storage is 100% secure. We encourage you to contact us immediately if you suspect any unauthorized access.

9. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include:

• Essential Cookies: Required for website functionality (always active)
• Analytics Cookies: Help us understand website usage patterns (e.g., Google Analytics)
• Marketing Cookies: Used for advertising relevance and campaign tracking (e.g., Google Tag Manager)

You can manage your cookie preferences through the cookie consent banner displayed on your first visit. You may also adjust cookie settings in your browser at any time.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. Any material changes will be communicated through our website or via email where appropriate.

We encourage you to review this page periodically. The "Last Updated" date at the top of this policy indicates the most recent revision.